Medicare Parts A and B do not pay for ongoing assistance with the activities of daily living (called “custodial care” in the exclusions of Medicare plans). Medicare Advantage (also called “Part C”) may cover some services in the home (referred to as “in-home support”). To understand the benefits of Medicare, visit www.medicare.gov.

Long-term care insurance (depending on the policy and the plan of care) may assist in paying for a variety of home-based and facility care services.

Did you know there are several funding options available to help pay for in-home care? Imperium Care offers a free download of our Ways To Pay for In-Home Senior Care Guide which gives information on these programs.

Yes, there are a variety of ways to pay for in-home care, including private insurance, long-term care insurance, Medicaid, and Veterans Affairs benefits. Imperium Care offers a free download of our Ways To Pay for In-Home Care: For Seniors which gives information about the programs that can help pay for the service.

Imperium Care provides a wide range of non-skilled services to help individuals with activities of daily living (ADLs) and instrumental activities of daily living (IADLs). ADLs include (not limited to) bathing, dressing, eating, grooming, toileting, and transferring. IADLs include (not limited to) cooking, cleaning, shopping, and transportation. A full list of services can be found on our services page. To see how we might be able to help your family specifically, take our Care Assessment.

Our Team provides services in the greater Los Angeles area and surrounding areas. We are constantly expanding all throughout California, so contact us to confirm if we service your area.

Yes. Every caregiver is employed by Imperium Care. To help ensure the safety and well-being of our clients, we perform a criminal history background clearance and then cover each caregiver with general liability and workers' compensation insurance.

No, you do not pay the caregiver directly. Imperium Care will invoice you for the services provided.

Yes. We do our best to take the guesswork out of matching the right caregiver with you and your family by using our proprietary screening and selection system. We encourage your involvement in the decision-making process. Your satisfaction is important so we try to accommodate requests for a change in caregivers, as allowed by law.

Our goal is to establish a long-term caregiving relationship with your loved one. Should your family want to request another caregiver for any reason, we'll search for a match until your family is happy. We understand that a strong rapport and trust with a caregiver are vital to a successful in-home care experience. If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. If your family requires multiple caregivers, our goal is the same: We want you to be satisfied and happy. We'll do what it takes to make sure we achieve that goal.

Yes, Imperium Care can assist in reminding individuals to take their medications. In fact, medication reminders are one of our most requested services.

You can change the frequency or type of service we provide your loved one whenever it's necessary. We understand the care situation can quickly change, so we're as flexible as possible with your loved one's care.

Imperium Care uses several tools to track the care our caregivers provide. First, we use simple timesheets filled out by each caregiver. Then, we use a combination of internet-based solutions to verify time and attendance. This allows you to have a written record of care services provided in the home. We can also provide written verification at any time.

Also, our itemized invoices are always sent after services are complete. This lets you ask any questions about time or date of care, and it allows us to make any schedule adjustments before your next invoice is sent.

No. You don't need pre-authorization, pre-qualification, certification or even a prescription for Imperium Care's services. You choose the services you want, when to start those services and how often those services are used.

If you request assistance with billing a private insurance policy (such as long-term care insurance) for our services, we would be happy to help with the entire "benefits coordination" process. This includes providing any documentation you may need for reimbursement by an insurance carrier.

We adhere to all applicable federal and state guidelines related to the privacy of personal and health care information. This starts once we have a formal service agreement, before a caregiver even comes to your family member's home. The written service agreement stipulates the exact restrictions on the use of your information, which clarifies that unauthorized individuals will not be given access to information without a client's or their legally authorized representative's formal consent. Your information is never sold to a third party under any circumstances. In fact, only the office personnel and caregivers who are directly involved in your service will have access to information related to the care of your loved one.

Give us a call and/or schedule a time for us to meet you, your family and/or any authorized representative to fully discuss your particular home care situation and how Imperium Care might help.

Together, we'll go over the care your family needs and the care we provide. We'll answer all of your questions regarding in-home care services and costs. Then, we'll begin putting together your individualized care plan and matching your loved one with the right caregiver(s).